Sr. Software Support Engineer
Our client, an application service provider (ASP) that deals in interactive marketing solutions, looking to hire a Sr. Technical Support Engineers with a Linux/Unix background and knowledge of HTTP, Perl, HTML, basic system administration, and networking.
RESPONSIBILITIES
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Work with Developers, DBAs, UNIX System Admins on cross departmental projects.
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Support end- users with existing applications.
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Responsible for an assigned sub-system, determining and correcting problems that arise.
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Develop custom scripts for customers, aimed at streamlining operations,
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Mentor new team members.
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Point of escalation for complex technical issues.
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Off-hour support on a rotational basis
Experience: Requirements
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Computer Science Bachelors degree or higher
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Ability to debug code written in a production environment
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Knowledge of databases including intermediate SQL
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Experience working with advanced networking and security concepts
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Exceptional Unix and Perl and shell scripting skills
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Experience working in a vendor, and with customers.
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Apply technical analysis of applications to help resolve clients problems.
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Ability to relate technical information to non-technical staff.
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Analyze and comprehend users needs.
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Experience with one or more web programming languages (Perl, PHP, Ruby, Java, etc)
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Knowledge of Apache, PGP, SSL Certs, DNS
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