I. Position Summary:
The Writer works with various JetBlue Airways departments to research, verify, and write content for Company manuals.
II. Essential Functions:
? Writes, edits, and updates written content for internal JetBlue manuals (35%)
? Reviews and edits technical policy and procedural documents, ensuring that the documents are logically constructed, clearly presented, and in compliance with stated criteria (25%)
? Acquires and presents information through independent reading, interviews with subject-matter specialists, online research, or other appropriate methods (20%)
? Independently develops, organizes, and presents thoughts and information clearly in writing (15%)
? Ad hoc duties as assigned (5%)
III. Interactions:
Supervision Received:
? Plans and carries out work assignments and handles problems in accordance with instructions, policies, previous training, or accepted practices in the occupation. Consults with Crewleader on unique situations which do not have clear precedents
Supervisory Duties:
? No supervisory responsibility
IV. Minimum Qualifications:
? High School Diploma or General Education Development (GED) Diploma
? Bachelor's Degree preferred but not required
? One (1) to three (3) years of technical writing experience
? One (1) to three (3) years of desktop publishing experience preferred but not required
? Regular attendance and punctuality
? Organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
? Well groomed and able to maintain a professional appearance
? Pass a ten (10) year background check and pre-employment drug test
? Legally eligible to work in the country in which the position is located
? When working or traveling on JetBlue flights, and if time permits, all capable Crewmembers are asked to assist with light cleaning of the aircraft
V. Knowledge, Skills, and Abilities:
? Proficient with Microsoft Office
? Proficient with Adobe applications (e.g. FrameMaker)
? Experience with SGML, XML and HTML preferred but not required
? Strong typing skills
? Excellent verbal and written communication skills
? Ability to work in a team environment
? Ability to multitask
VI. Working Conditions:
Equipment:
? Computer and other office equipment
Work Environment:
? Normal office environment
? Some travel required
Physical Effort:
? Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the Crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization changes.
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