Computer Analyst, responsible for 1st and 2nd level Local Area Network support (LAN);as well as interfacing with Application Development and Wide Area Network groups.
Operates in various sites and environments, such as Headquarters Buildings, Power
Plants, Substations, etc., providing support for deployment of applications and
workstations. With some general guidance, provides on-site troubleshooting, problem
diagnosis and resolution, and general support for the Corporate Infrastructure installed
at all company locations. Will work with other technical groups to deploy and upgrade
routers, switches, servers, and new technologies as we incorporate them into our
environment. The position requires good customer service skills, due to significant
contact with our users. Additional Skills (Skills that are a plus, but not required)
Must be able to lift 50 lbs. Must have a drivers license. Good writing skills. Assignment
Information Resources, seeks a highly motivated individual to join its Technology
Support group as a Systems Analyst. A Bachelors degree related to Computer Science
or Information Systems with a minimum of one-year experience, or a High School Diploma/G.E.D.
with a minimum of 4 years experience is required. Experience with the Microsoft
Office suite required. Knowledge of Microsoft desktop systems and Windows NT/2000/XP
required. Excellent knowledge of local area networking, copper and fiber wiring,
departmental concentrators and switches required. A general understanding of wireless
technology and mobile computing devices. Strong analytical, oral and written communication
skills required for customer interaction, problem description and problem solving.
Ability to handle multiple assignments with changing priorities while still meeting
deadlines. Ability to learn new technology as required for the job using documentation
and other available resources. Responsible for 1st and 2nd level Local Area Network
support (LAN), as well as interfacing with Application Development and Wide Area
Network groups
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