Monday, September 24, 2007

Desktop Services Technician in Buffalo, NY

Monday, September 24, 2007
Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!





May perform one or more of the following:



Supports/troubleshoots desktop and notebook related issues including but not limited to hardware and software. Will need to support a broad range of software applications including Microsoft XP Professional, Microsoft Office 2003 and internally developed applications.



Supports/troubleshoots network problems related to connectivity to the Desktop and or notebook.



Implements system enhancements for both software and hardware that will improve the performance and reliability of the systems.



Update, maintain, and develop software images to be used on the desktops and notebooks based on client requirements.



Deploy images to desktops and notebooks using Symantec Ghost Application.



Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.



Developing professional expertise, applies company policies and procedures to resolve a variety of issues.



Will be required on occasion to move computers and Monitors. Some heavy lifting up to 75lbs may be required.



Travel will be less than 10%.



ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

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