Help Desk - PC Support
Requirements:
- Prior experience in high call volume help desk environment
- Experience with any ticket tracking system (Remedy is use at this location)
- Experience using ACD - Automated Call Distributor
- Experience supporting Windows applications
- Ability to handle up to 60 calls/day
- Strong Customer Service Skills
- Solid work ethic
- A+ certification is a big plus
- Must have reliable transportation, location not accessible by public transportation.
- Must be flexible and able to work nights and weekends. To Apply to this job go to http://www.GadBall.com or click here