Jr. Desktop Support
Full time position to join a two person team to support 80 users
- Must have 1-2 years desktop support experience
- Must have the ability to support very demanding users
- Must be available to work between the hours of 9:30am and 6:00pm.
- Must have prior experience supporting Windows and Microsoft Office.
- Must have excellent customer service skills
- Must have excellent communication skills
- Must be reliable
keyword: Desktop, Technical Support, HelpDesk, Help Desk To Apply to this job go to http://www.GadBall.com or click here
Saturday, February 10, 2007
Helpdesk Analyst - in Yonkers, NY
Help Desk - PC Support
Requirements:
- Prior experience in high call volume help desk environment
- Experience with any ticket tracking system (Remedy is use at this location)
- Experience using ACD - Automated Call Distributor
- Experience supporting Windows applications
- Ability to handle up to 60 calls/day
- Strong Customer Service Skills
- Solid work ethic
- A+ certification is a big plus
- Must have reliable transportation, location not accessible by public transportation.
- Must be flexible and able to work nights and weekends. To Apply to this job go to http://www.GadBall.com or click here
Requirements:
- Prior experience in high call volume help desk environment
- Experience with any ticket tracking system (Remedy is use at this location)
- Experience using ACD - Automated Call Distributor
- Experience supporting Windows applications
- Ability to handle up to 60 calls/day
- Strong Customer Service Skills
- Solid work ethic
- A+ certification is a big plus
- Must have reliable transportation, location not accessible by public transportation.
- Must be flexible and able to work nights and weekends. To Apply to this job go to http://www.GadBall.com or click here
Helpdesk/Desktop in New York, NY
Phone Support/Deskside Support
Hours between 7:00 am - 8:00 pm
- Must have experience support ing Windows
- Must have experience supporting Microsoft Outlook
- Must have experience supporting MS Office NT
- Must have prior phone support experience
- Must have prior deskside support experience To Apply to this job go to http://www.GadBall.com or click here
Hours between 7:00 am - 8:00 pm
- Must have experience support ing Windows
- Must have experience supporting Microsoft Outlook
- Must have experience supporting MS Office NT
- Must have prior phone support experience
- Must have prior deskside support experience To Apply to this job go to http://www.GadBall.com or click here
Network Engineer II in Tarrytown, NY
This position will report to a Manager of Network Engineering. You will be required to provide technical evaluation, installation, implementation and user support of all Wide Area Network related equipment for contractual network commitments for a diversified customer base. You will work with all levels of management, employees, and customers developing and coordinating strategic projects geared towards improving the Company's network products and services. You may be required to work under demanding deadlines to maintain customer satisfaction.
Duties & Responsibilities:
Analyze user requirements, perform cost analysis, and identify designs/approaches to ensure the customer's needs are met.
Submit network connectivity specifications and offer recommendations.
Provide technical leadership for customers routing projects, which may include equipment ordering, testing, troubleshooting, installation, and implementation of upgrades or configurations.
Communicate network status and provide quality documentation.
Establish/maintain a project schedule in coordination with the client and management.
Attend daily/weekly meetings and interact regularly with management, customers and incumbents to constantly improve Network Engineering services.
Support Disaster Recovery testing and enforce required standards and procedures. To Apply to this job go to http://www.GadBall.com or click here
Duties & Responsibilities:
VoIP Network Engineer in New York, NY
This senior-level professional is a seasoned individual producer who applies an advanced, in-depth knowledge of technical concepts, practices and procedures. Incumbents are fully competent to work on complex assignments and perform a full range of technical support activities. The incumbent may act as a member of quick-response user-support team and will often work under demanding deadlines, operating independently to resolve complex end-user problems. Errors will likely cause visible delay, expense and/or disruption to the end-user. May act as a functional/team leader. Individuals must be able to use mature judgment in assigning personnel without causing unnecessary delay to client.
REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES:
Duties require a variety of strong computing, data communication and telecommunication skills, familiarity with various diverse operating environments, applications and equipment, and will vary depending upon the end-user(s) serviced.
Researches, tests, evaluates, and recommends technology, platform, network systems and/or other related services.
Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing system , using various types of equipment.
Conducts surveys to determine user needs.
Analyzes test data and recommends hardware or software for purchase.
May design and develop complex software interface programs.
May write technical specifications to send to vendors for bid.
Assists users to identify and solve complex data and/or voice or other communication problems.
Develops and writes procedures for installation, use, and
Responsibilities may encompass: operating systems programming, LAN administration, hardware and software technical support analysis, communications and network systems analysis, configuration management, general end-user support and training, microsystems analysis, data security analysis, software quality assurance and testing, office automation, network operations, information systems auditing, production control analysis, and technical library support.
Senior level may provide functional guidance for tasks or individuals.
Participates with others in technical proposal process.
May assist others during technical presentations to ACS management and/or clients. To Apply to this job go to http://www.GadBall.com or click here
REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES:
Duties require a variety of strong computing, data communication and telecommunication skills, familiarity with various diverse operating environments, applications and equipment, and will vary depending upon the end-user(s) serviced.
Researches, tests, evaluates, and recommends technology, platform, network systems and/or other related services.
Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing system , using various types of equipment.
Conducts surveys to determine user needs.
Analyzes test data and recommends hardware or software for purchase.
May design and develop complex software interface programs.
May write technical specifications to send to vendors for bid.
Assists users to identify and solve complex data and/or voice or other communication problems.
Develops and writes procedures for installation, use, and
Responsibilities may encompass: operating systems programming, LAN administration, hardware and software technical support analysis, communications and network systems analysis, configuration management, general end-user support and training, microsystems analysis, data security analysis, software quality assurance and testing, office automation, network operations, information systems auditing, production control analysis, and technical library support.
Senior level may provide functional guidance for tasks or individuals.
Participates with others in technical proposal process.
May assist others during technical presentations to ACS management and/or clients. To Apply to this job go to http://www.GadBall.com or click here
Engagement Partner in New York, NY
Work At The Nerve Center of Digital Marketing!
Since 1996, DoubleClick has empowered the original thinkers and leaders in the digital advertising industry to deliver on the promise of the rich possibilities of our medium. Today, the company's DART and Performics divisions power the online advertising marketplace. Tomorrow, we will continue to enable clients to profit from opportunities across all digital advertising channels as consumers worldwide embrace them.
If you are an experienced Engagement Manager with prior Big 4/5 business consulting experience with a huge passion for delighting your customers, read on!!
The Engagement Partner will assist in defining and implementing custom business processes and workflows, mapping them to our prospects and customers unique requirements.
You will be responsible for business solution positioning, managing scope agreement, proposal, development and delivery of custom work projects for Strategic customers and prospects.
Experience and Skill Requirements:
BS Computer Science or equivalent degree. MBA preferred.
Minimum 3-5 years software implementation consulting experience.
3 years of Project management experience and 3 years business process analysis/reengineering experience required To Apply to this job go to http://www.GadBall.com or click here
Since 1996, DoubleClick has empowered the original thinkers and leaders in the digital advertising industry to deliver on the promise of the rich possibilities of our medium. Today, the company's DART and Performics divisions power the online advertising marketplace. Tomorrow, we will continue to enable clients to profit from opportunities across all digital advertising channels as consumers worldwide embrace them.
If you are an experienced Engagement Manager with prior Big 4/5 business consulting experience with a huge passion for delighting your customers, read on!!
The Engagement Partner will assist in defining and implementing custom business processes and workflows, mapping them to our prospects and customers unique requirements.
You will be responsible for business solution positioning, managing scope agreement, proposal, development and delivery of custom work projects for Strategic customers and prospects.
Experience and Skill Requirements:
Software Engineer: C++ in New York, NY
About DoubleClick
DoubleClick develops tools that advertisers and publishers use to plan, execute and analyze on-line marketing programs. DoubleClick is an application service provider, handling a staggering 8 billion transactions per day, and managing up to 100,000+ hits per second on its global network.
Our suite of products is driven by the DoubleClick Technology Group (DTG), comprised of over 300 IT professionals, located in New York, Colorado, Chicago, San Francisco and Europe. DTG is an agile software development shop, and employs a mix of open-source and third-party technologies including Java, C++, Perl, ASP.NET, Ab Initio and Oracle running on Windows, Linux, and Solaris platforms. In this rapidly growing industry, DoubleClick is both a market leader and innovator, creating an impressive number of new product releases every year.
DoubleClick offers great health, dental and visual insurance, 401(k), generous time-off policy, and dot com benefits, such as casual dress, a great work environment, ping pong and pool tables.
We pride ourselves with hiring passionate, self-motivated and innovative professionals who enjoy working with cutting-edge technologies and pushing those technologies to their limits. If this sounds exciting, come join us taking our world-class, high-volume systems to the next level!
Job Description
As a member of a cross-functional team, you will design, code, test, maintain and support ad serving or back-end components for DoubleClick's DART ad-serving systems. You will collaborate with offshore development teams, and interact with UI developers, mid-tier developers, product managers, usability engineers, documentation writers, quality assurance analysts and clients.
Required experience
? Bachelor's or Master's degree in Computer Science or related field
? 2-5 years work experience
? C/C++
? SQL
? Object oriented software development
? Multi-threaded programming
? Knowledge of common web technologies, such as HTTP, HTML, XML, DNS, etc.
? Perl and Unix shell scripting
Optional experience
? ETL
? High-traffic systems
? 24/7 mission critical systems
? Agile software development processes; in particular, Scrum
? Test driven development
? Collaboration with off-shore development teams
? Full software lifecycle To Apply to this job go to http://www.GadBall.com or click here
DoubleClick develops tools that advertisers and publishers use to plan, execute and analyze on-line marketing programs. DoubleClick is an application service provider, handling a staggering 8 billion transactions per day, and managing up to 100,000+ hits per second on its global network.
Our suite of products is driven by the DoubleClick Technology Group (DTG), comprised of over 300 IT professionals, located in New York, Colorado, Chicago, San Francisco and Europe. DTG is an agile software development shop, and employs a mix of open-source and third-party technologies including Java, C++, Perl, ASP.NET, Ab Initio and Oracle running on Windows, Linux, and Solaris platforms. In this rapidly growing industry, DoubleClick is both a market leader and innovator, creating an impressive number of new product releases every year.
DoubleClick offers great health, dental and visual insurance, 401(k), generous time-off policy, and dot com benefits, such as casual dress, a great work environment, ping pong and pool tables.
We pride ourselves with hiring passionate, self-motivated and innovative professionals who enjoy working with cutting-edge technologies and pushing those technologies to their limits. If this sounds exciting, come join us taking our world-class, high-volume systems to the next level!
Job Description
As a member of a cross-functional team, you will design, code, test, maintain and support ad serving or back-end components for DoubleClick's DART ad-serving systems. You will collaborate with offshore development teams, and interact with UI developers, mid-tier developers, product managers, usability engineers, documentation writers, quality assurance analysts and clients.
Required experience
? Bachelor's or Master's degree in Computer Science or related field
? 2-5 years work experience
? C/C++
? SQL
? Object oriented software development
? Multi-threaded programming
? Knowledge of common web technologies, such as HTTP, HTML, XML, DNS, etc.
? Perl and Unix shell scripting
Optional experience
? ETL
? High-traffic systems
? 24/7 mission critical systems
? Agile software development processes; in particular, Scrum
? Test driven development
? Collaboration with off-shore development teams
? Full software lifecycle To Apply to this job go to http://www.GadBall.com or click here
Subscribe to:
Posts (Atom)