PRINCIPAL RESPONSIBILITIES AND DUTIES:
* Monitor UNIX systems servers (Solaris, IBM-AIX, and Linux) and related components to deliver a highly available and stable system capable of supporting all business applications.
* Monitor and complete daily file processing, perform system backups, examine logs files, escalate identified issues to appropriate group and creates, modifies, or deletes local system accounts.
* Interface with remote support groups and local vendors to implement hardware and software changes, analyze system failures, replace or coordinate the replacement of failed equipment and provide hands-on assistance for 2nd level problem resolution.
* Provide hands-on user support, for a diverse and varying knowledge level group, and first level problem resolution for end users and partners.
* Effectively uses all available resources (local, web-based, vendor, support groups, Change Control) to plan and implement new hardware/software installs, de-installs, upgrades, and relocations to ensure no operational impacts occur. Ensure equipment inventory is kept current in our database.
* Use technical writing and effective documentation skills to thoroughly document problem resolutions using the IT Request system, per department standards, for future troubleshooting support and historical reference.
* Thoroughly understands the functional operation of all systems and processes in order to interpret reports, identify problematic trends, recognize and correct potential process deficiencies.
Experience: * Functional knowledge of Sun Solaris (Primarily) and IBM-AIX/Linux (log files, system backups, file system, user account setup and maintenance).
* Perform the deployment of server hardware, software, and patch installation based on customer and application requirements.
* Scripting knowledge (PERL, sh, bash, or ksh), knowledge of openssl, ssh, scp, sftp and ldap, knowledge of TCP/IP networking and troubleshooting, knowledge of Security and OS Hardening.
* A bachelor's degree in computer science, equivalent experience, or a minimum of 2 years of Unix systems administration/engineering, is required.
* Excellent verbal, written and inter-personal skills.
* Degree in Computer Science or equivalent business experience.
* High aptitude for systems and advanced computer skills.
* Ability to train and assist users.
* Able to work independently with minimal supervision and have the ability to work under pressure in a fast paced environment.
* Able to access the end users needs and translate them to system development, enhancements and procedures while cognizant of the effect on interfacing systems used.
* Clustering Experience is a plus
To Apply to this job go to http://www.GadBall.com or click here
Saturday, October 06, 2007