Computer Analyst, responsible for 1st and 2nd level Local Area Network support (LAN);as well as interfacing with Application Development and Wide Area Network groups.
Operates in all of various sites and environments, such as Headquarters Buildings,
Power Plants, Substations, etc., providing support for deployment of applications
and workstations. With some general guidance, provides on-site troubleshooting,
problem diagnosis and resolution, and general support for the Corporate Infrastructure
installed at all company locations. Will work with other technical groups to deploy
and upgrade routers, switches, servers, and new technologies as we incorporate them
into our environment. The position requires good customer service skills, due to
significant contact with our users. Additional Skills (Skills that are a plus, but
not required) Excellent writing skills Assignment Information Resources, seeks a
highly motivated individual to join its Technology Support group as a Systems Analyst.
A Bachelors degree related to Computer Science or Information Systems with a minimum
of one-year experience, or a High School Diploma/G.E.D. with a minimum of 4 years
experience is required. Experience with the Microsoft Office suite required. Knowledge
of Microsoft desktop systems and Windows NT/2000/XP required. Excellent knowledge
of local area networking, copper and fiber wiring, departmental concentrators and
switches required. A general understanding of wireless technology and mobile computing
devices. Strong analytical, oral and written communication skills required for customer
interaction, problem description and problem solving. Ability to handle multiple
assignments with changing priorities while still meeting deadlines.
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