Tuesday, September 15, 2009

Desktop Support in Not Specified, NY

Tuesday, September 15, 2009
send resume to (see below) and mention job# 3634C in subject. Description: The Client maintains an open standards based network which spans 20 locations across the State of New York. This network consists of more than 10 Novell (in the process of converting to Microsoft) and Unix Servers which serve 2,000 users. The organization has over 2,000 networked workstations statewide. These positions will be assigned to the Call Center and Desktop Support teams of User Services section. Call Center staff are the first level customer supoprt contacts for network users. Skills:MS OutlookMicrosoft XPMicrosoft Office Suitetroubleshooting level 1 software and hardware problemsCandidates must possess strong phone communication skillsExemplary Customer Service skillsCustomer service experience in a Call Center environmentSupporting users in Active Directory ExperienceShould be detail-orientedShould be able to multi-taskExperience providing support remotely (using remote tools)Experience with GroupWise e-mail client To Apply to this job go to http://www.GadBall.com or click here