Telecom Analyst - Desktop/Network(DistCompute) in Not Specified, NY

Focus on Cisco experience Duration: 3 months Skills: Miscellaneous LAN/WAN Administration No 4 Intermediate 5-6 2 - 4 Years Miscellaneous PBX No 8 Intermediate 7-8 2 - 4 Years Specialties VOIP Yes 9 Expert 9-10 4 - 6 Years Specialties Cisco No 5 Intermediate 5-6 2 - 4 Years Specialties Telecommunications No 8 Intermediate 7-8 2 - 4 Years Specialties Telephony No 8 Intermediate 7-8 2 - 4 Years Roles and Responsibilities: - Process the information gathered from the internal customer and fulfill Break/Fix requests - Walk through the solution with the internal customer to ensure agreement - Note resolution and perform ticket closure process - Troubleshoot the PBX, Key System, CMS, IP Telephony, and adjuncts associated with the enterprise network - Report operational efficiency associated with Break/Fix fulfillment requests via monthly metrics - Recognize opportunities to reuse known successes from previous implementations and proposed solutions To Apply to this job go to http://www.GadBall.com or click here