3rd Shift Position 1am-9am
Essential Responsibilities
Customer Service
The System Administrator will frequently interact with clients to help resolve escalated issues and execute system builds/project work. The System Administrator must exercise sound customer service skills in dealing with clients.
Problem Ownership
The System Administrator is the first level of escalation for operational issues. Once an issue is escalated from a System Technician, the System Administrator owns the technical aspects of the issue until completion or turn over to another Administrator or Engineer. The System Administrator is responsible for investigation of "routine" errors and making recommendations for their resolution.
Monitoring
The System Administrator will at times be required to provide first level monitoring of hosted environment. During those times, the System Administrator is responsible for monitoring proprietary monitoring software for potential network, hardware and software issues. A System Administrator will act on all alerts in a manner consistent with the published procedures and Service Level Agreements.
Technical Support
The System Administrator will perform routine and emergency administration of hosted systems and sub-systems in accordance with standard procedures and processes. As new projects are defined and scoped, the System Administrator will be responsible for completing the system build, (including racking and cabling) to defined specifications and coordinating the work of System Technicians as necessary.
Experience/Education Required
Linux Red Hat support in an enterprise environment is required
Microsoft Server 2000/2003 support is required
Local travel (40 mile radius) is required
Ability to lift 30 pounds
3 - 5 year experience in complex server environments
SQL, DNS, web hosting support preferred
Certification in Microsoft, Linux, databases or Cisco networking preferred
To apply: http://www.gadball.com/job/20147221/system-administrator-position/?sid=18