Main responsibilities will cover project planning, implementation and support of the Messaging, Server & Desktop Services Infrastructure. This will involve the following responsibilities:
Skills Required
Essential
·Windows 2000/2003/XP Workstation/Server
·Excellent hardware & software fault diagnosis, problem investigation and resolution skills
·Installation and configuration of Servers and Workstations
·HP/Compaq CSE certified
·Active Directory 2003
·WINS, DNS and DHCP
·MS Exchange 2003
·MS Office Suite
·Blackberry Enterprise Server
·Antivirus management (Sophos / Trend)
·Mail gateway management (Ironport / Mail Marshall)
·HP Systems Insight Manager
·Microsoft Operations Manager (MOM)
·Backup management (Legato / Arcserve)
·Automation & scripting (VB & Batch)
·Project Management
Desirable Application Knowledge
It is not essential to have support knowledge of these exact applications but the more the better
·Excel DDE linked applications
·Symantec Enteprise Vault (Archiving)
·Symantec Instant Messenger Manager (Archiving)
·Microsoft Systems Management Server (SMS)
·Microsoft Internet Security & Acceleration Server (ISA)
·HP Rapid Deployment Pack/Altiris
·VMware Infrastructure
·Citrix Presentation Server
·Software packaging and deployment (Wininstall/WISE)
Day to Day Responsibilities
·Technical planning & implementation of hardware/software
·Management of the IT Infrastructure - Servers, standard build scripts, logon scripts/profiles
·Provide technical advice and guidance to projects and users on best way of achieving requirements
·Server and PC configuration design and build notes
·New application integration to PC and Server environments
·Design and build application distribution methodologies
·Server and User administration:
¨ Creation and maintenance of PC network user-ids and associated user profiles
¨ Administration of Global and Local Groups and file permissions
¨ Password administration
¨
Control of login scripts and profiles
· Server/Network Monitoring:
¨ Monitoring security related events together with any appropriate follow-up of actual or suspected security violations associated with the servers
¨ Performance monitoring and tuning
¨Capacity management/planning
¨ Storage management
¨ Monitoring print queues and system usage
· Server Installation and Configuration:
¨ Installation/upgrades of Network Operating Systems
¨ Installation/configuration of third-party software packages
· Server Housekeeping:
¨ Scheduling/running of programs
¨Backup strategy and testing of restore procedures
¨ Tape management
· Anti-Virus procedures
·Security
· Exchange Administration and Housekeeping
¨ Creation and maintenance of e-mail accounts
¨ Maintenance of Exchange Servers & Sites
¨ Backup and housekeeping procedures
¨ Assist support engineers with difficult problems
¨ Resolve technical issues with external manufacturers and suppliers
ON-CALL
This means the candidate will be required to provide a level of overnight support for production issues. The remote support is provided via VPN from home to the office.
PERSON SPECIFICATION
MCP / MCSE/ CSE qualifications
Personal attributes
The candidate selected must have a can do attitude and be willing to work as part of the global Wintel team.
·Excellent communication skills with ability to deal with all kinds of people including brokers, developers and Senior Executives
·Able to work quickly and effectively under pressure
·A good team player with flexible outlook and can do attitude
Experience: Windows 2000,Visual Basic,WINS,Blackberry,Active Directory,Windows XP,MS-EXCHANGE,MS-OFFICE,Windows 2003,Blackberry Enterprise Server, Antivirus Management (Sphos/Trend), Mail Gateway Management (Ironport/Mail Marshall), HP Systems Insight Manager, MS Operations Manager (MOM), Backup Management (Legato/Arcserve), Automation & Scripting (VB & Batch), Project Management,
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