First Level Application Support contractor in Not Specified, NY

Description Our client, one of the largest financial services firms, is seeking a First Level Application Support Specialist.Type of position: ContractDuration: 6 monthsLocation: New York, NY Responsibilities: Tools - Establish a strategic roadmap for the Support Toolkit to track issues, monitoring, alerting and knowledge share. Implement or build that toolset Documentation - Continuously keep the Knowledge Share repository up to date. Publish Monthly Prod Issue Trends Production Environment & Releases - Coordinate Releases and User Checkouts. Implement a process to communicate production Releases TroubleShooting - Troubleshoot productions issues via debugging code, reviewing log files, running DB queries, etc. Bounce processes via AutoSys Monitoring & Alerts - Monitor Production Environment for Alerts (ie Memory Utilization, App Exception Alerts, etc) Communication/Notifications of Active Production Issues - Alert Users/Mgmt/Larger Tech Population of Production Issues. Play 'Traffic Cop' Role in making sure updates flow seemlessly to Users, Mgmt, etc. Coordinate & Chair Conf Calls during production Issues Ad-Hoc Requests - Run Ad-Hoc DB Queries Skills Required: Prior experience supporting Real Time trading system Some working knowledge of Fixed Income products Ability to write SQL and Shell Scripts Prior experience with Platform Monitoring Tools To Apply to this job go to http://www.GadBall.com or click here