While this position is much like customer service it is perfect for the technical savvy individual. Being a company that is conscientious about the next step in technology the most successful individuals love working with people and are willing to help those who are not up-to-date with technology through telephone contact. Company will fully train those who are excited about learning new technology.Some of the responsibilities include providing effective technical/customer service to all internal and external customers by utilizing excellent, in-depth knowledge of company products and programs.You will learn basic merchant processing with terminal types, industry types, and front-end processing. Perform merchant downloads, research all inquiries and transactions to resolve issues and provide long-term problem resolution.The ideal candidate will possess:High school education or equivalent experience and a minimum of 1 year in a related industry Experience in a call center/phone support environment preferred Self-starter who is detail oriented, possess excellent oral and written communication, ability to organize and multi-task in a fast paced environment are highly sought Bilingual individuals are a plus, especially in Spanish, Mandarin and Korean.This is an ideal opportunity for you if you are a technically savvy team player and possess a great attitude.Salary: 28K-31kIf you are interested please email resume to
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Saturday, January 26, 2008