DIRECTOR, PROGRAM MANAGEMENT – NEW YORK
SEE THINGS DIFFERENTLY.
Technology and creativity serve the idea. Together. To view them any other way is to view them with the narrowest of vision.
We are Sapient. Since 1990, we have partnered with some of the world’s most recognized brands, and - by leveraging the power of both creativity and technology - helped them achieve success at a rate nearly three times the industry average. Our commitment to our clients is renowned; our passion for delivering exceptional value unparalleled.
Sapient is looking for individuals who want to make a difference. We are inventors, rule-breakers and catalysts, and the work we do changes lives. Our environment fosters growth and creativity, demands openness and client-focused delivery, and celebrates initiative and risk-taking.
Does this speak to you? Then whether you’re fluent in the language of program management, HTML, strategy, Java, or consumer research, we invite you to bring your talents and passion to Sapient.
Job Title:
Director, Program Management
Job Summary:
This exciting leadership opportunity for a senior-level Project Management professional encompasses all facets of project management, client management and team leadership. The most typical project roles for the Director, Program Management are Delivery Lead or Engagement Lead. The Director, Program Management will be accountable for delivery of large scale engagements to clients as well as managing the client relationship from a delivery and commercial standpoint.
A Director of Program Management must have excellent program management skills to lead teams in distributed environments involved in delivering complex business systems. Relationship building skills, as well as strong leadership and team management skills are key expectations too. He/she must have a deep understanding of various commercial parameters and their business impact on delivery.
The Director, Program Management creates a positive team environment that promotes coaching, individual development and high performance standards, and is responsible for career management and demonstrable growth of the people on his/her teams. He/she also contributes to the development of the Program Management Domain and community through training/mentoring others, knowledge sharing and leveraging of best practices.
Primary Responsibilities:
Structures and manages integrated projects and programs to achieve expected business results
Manages large, complex projects/programs (50-100 people) to an acceptable level of risk by balancing scope, time, cost and quality
Leads proposal efforts and can sell Sapient value proposition
Leads diverse teams (i.e., multiple domains, across geographies, potential partners involved) to deliver integrated client solutions that achieve measurable business results for our clients
Manages the financial profitability of the engagement - costs, collections, etc.
Responsible for relationships with client's senior leadership team and communicates status and issues regularly
Shaping follow-on opportunities for Sapient at existing clients
Identifying business development opportunities for Sapient with new or existing clients and leading our response efforts
Plans Sapient projects or work packages up front by leading the estimation efforts
Mobilizes and manages a team to execute against project plans
Manages the growth of the project team
Experience Guidelines:
10+ years of Project and Program Management
Previous consulting experience is required
Experience in sales efforts such as writing proposals, RFP responses and other sales related activities
Experience in managing complex IT projects with teams of 40+, must have been part of multiple full project lifecycles and has been in a client facing role
Experience managing multiple projects simultaneously (preferably in an integrated program)
Led a Business Design AND a Technical Design phase
Led teams with multiple discipline representation (especially technology, user experience, and business consulting)
Experience managing new build, upgrade and package implementation projects
Familiarity with Agile and Iterative Development (or other new PM methodologies)
Education:
Bachelor’s degree required
4+ years of education required, Degree in Computer Science, Engineering, or Business or related field desired.
About Sapient
Sapient, a global services firm, helps clients compete, evolve and grow in an increasingly complex marketplace. We operate two groups—Sapient Interactive and Sapient Consulting—positioned at the intersection of marketing, business and technology. Sapient Interactive provides brand and marketing strategy, award-winning creative work, web design and development and emerging media expertise. Sapient Consulting provides business and IT strategy, process and systems design, package implementation and custom development, as well as outsourcing services such as testing, maintenance and support.
Our passion for client success—evidenced by our ability to foster collaboration, drive innovation and solve challenging problems—is the subject of case studies on leadership and organizational behavior used by MBA students at both Harvard and Yale. Leading clients, including BP, Essent Energie, Harrah's Entertainment, Hilton International, Janus, Sony Electronics and Verizon, rely on our unique approach to drive growth and market momentum. Headquartered in Cambridge, Massachusetts, Sapient operates across North America, Europe and India. For more information, please visit .
Sapient is a registered service mark of Sapient Corporation.
Keywords: Technical Project Manager, Development Manager, CIO, Chief Information Officer, CTO, Chief Technology Officer, Principal, Consultant, Technical Lead, Project Lead, Program Manager, eBusiness Manager
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role, which include hearing, speaking, typing, and occasionally moving and/or lifting up to 15 pounds.
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