Wednesday, February 08, 2006

(TECHNICAL) ACCOUNT MANAGER in New York, NY

Wednesday, February 08, 2006
This is a customer facing position, so a high level of professionalism, solid verbal and written communication skills are required. Superior project and account management skills, excellent business judgment, and technical expertise will make the partners successful. Your hard work and contributions will directly impact the partner network success. We are seeking a proactive and organized individual with relevant experience to join our growing team.

Primary Responsibilities
. The ability to take complete ownership of the technical relationship with partners from technical implementation to on-going technology communication is required.
. Act as a liaison between ISP partners and internal team to ensure follow-up on technical communications.
. Providing constructive feedback to help improve product/services.
. Work on upsell strategies, helping drive new business opportunities, and maximizing the monetization of all of our companies services will be other responsibilities.
. Assist partners implement and launch new services and products help 121Media partners be successful. To enhance partner success, performing technical reviews, performance optimizations will continually be needed.
. Evangelize new product features, ensuring prompt and proper resolution of technical challenges and business issues as well as building a successful long term relationship with partners is critical.
. Being the primary technical contact for partners the ability to quickly understand and manage through all business issues and technical challenges is a must.
Experience: Job Requirements . Solid understanding of Networking, the Internet, and ISP sector. UNIX or Windows experience a plus. . Strong organizational skills, attention to detail, and ability to manage through the occasional pressure situations. . Minimum of a BA/BS Computer Science or related technical degree required. . 3+ years experience in technical project management, program management, or professional services. . 3+ years of internet architecture and software development experience . Strong understanding of XML, HTML, JavaScript and Internet protocols. . Solid understanding of UNIX/Linux. . Broad technical knowledge of Internet products and technologies. . Demonstrated experience in working with cross-functional teams. . Ex To Apply to this job go to http://www.GadBall.com or click here