Wednesday, April 25, 2007

Director.Program Management in New York, NY

Wednesday, April 25, 2007
Director, Program Management Job Summary The primary functions of this position include program management, client management, team leadership and development, and business development. The Director, Program Management leads relatively large multi-disciplinary teams. The most typical project roles for the Director, Program Management are Program Manager (PGM) and Engagement Leader (EL). The Program Manager role typically consists of leading multi-project teams of 30-50+ people in delivering integrated client solutions. The Engagement Leader (EL) role primarily entails managing the client relationship at the executive levels while providing direction and oversight to the Program Manager(s) on an engagement. The DPM manages complex projects or programs, sometimes for multiple clients, by balancing scope, time, cost and quality while exceeding client expectations. The DPM will be confident in working with other domain leaders and will have a good understanding of other domains and their respective approaches. This function involves clarifying and enforcing accountability of all project leaders, regardless of domain. The DPM is expected to have a solid grasp of program management techniques, excellent communication, problem solving and relationship skills. A DPM is expected to bring specific industry expertise and general business acumen to bear in solving client problems. He/she will help to drive and shape business development opportunities with new and existing clients. The DPM creates a positive team environment that promotes coaching, individual development and high performance standards, and is responsible for career management and demonstrable growth of the people on his/her teams. He/she also contributes to the development of the Program Management Domain and community through training/mentoring others, knowledge sharing and leveraging of best practices. In performing the essential functions of this role, the work environment is fast-paced, moderately noisy and team-based. Additionally, frequent overnight travel is required. Key Responsibilities include: * Structures and manages integrated programs to meet client business drivers. Clarifies and enforces accountability and goal-setting for project leads of all disciplines. * Oversees the development and tracking of integrated project plans, estimations and metrics. Uses pattern recognition and trending analysis to identify and manage program risks and issues. * Manages risks to the program, to Sapient and to the account. Establishes and maintains program communications. Responsible for scope management throughout the engagement. Manages project finances. * Understands legal implications of an engagement. Participates in contract negotiations. * Leads facilitation of client workshops. Builds relationships at all levels - with clients, peers and teams. Secures the appropriate project staffing. Ensures the execution of project reviews. * Leads multi-project teams of 30-50+ people. Leads PMO team on large engagements. Removes roadblocks to success. Builds and structures integrated teams to ensure maximum performance. * Provides vision, purpose, direction and motivation to team. Clarifies and communicates program objectives and success criteria. Sets the standard on the team for the quality of work. Ensures key program-wide roles and responsibilities are defined. * Ensures the use of best practices and lessons learned from previous projects. Creates a positive, collaborative working environment for the team. Directly supervises work of Managers and Sr. Managers in the Program Management Domain. * Holds accountable all project leads, regardless of discipline. Mentors and coaches project team members. Gives and receives both written and verbal feedback. Communicates company-wide messages to the team. * Manages third-party partner and/or vendor relationships, as necessary. * Ensures that client drivers and priorities are understood and addressed. Frames decision-making based on business trade-offs. Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.). * Develops relationships with key client stakeholders and client executives and ensures appropriate level of participation throughout engagement. * Participates in recrui To Apply to this job go to http://www.GadBall.com or click here