The Manager of Network Operations is responsible for understanding information technology needs and managing the day-to-day operations of the Network Operations department to support corporate IT needs and production applications and related infrastructure. S/he is responsible for directing and managing the Network Operations staff to ensure that networks, applications and data are available, performing to expected standards, secure and protected. S/he manages Network Operations department staff, operations, projects, financial/budget matters, assets, procurement, and vendor relationships to provide first-class information technology support with consistency in delivery and cost with minimal variability.<p>
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Experience: • 10+ years experience administering networks in a large-scale, multi-platform information technology environment in a highly available production environment.<br>
• 6+years experience managing multiple information technology staff members<br>
• Ability to analyze the network and recommend upgrades or changes<br>
• Ability to assess and forecast the organization's current and future network needs<br>
• Knowledgeable about a robust variety of the networking operations concepts, practices, and procedures <br>
• Superb judgment and decision-making skills<br>
• Excellent verbal and written communication skills<br>
• Excellent organizational skills<br>
• Excellent interpersonal skills; ability to work closely and effectively with Network Operations team and internal business teams<br>
• Strong project management and business analysis skills<br>
• Ability to listen effectively and present oneself in a calm, professional manner under pressure<br>
• Fosters a team oriented and supportive environment<p>
Technology Skills Requirements:<br>
• TCP/IP and common routing topologies<br>
• Cisco routers and switches<br>
• Juniper Netscreen Firewalls<br>
• Windows NT/2000/2003 services in AD and NT domains<br>
• Exchange 2003/2007 Server<br>
• MS SQL 2005 Server (Clustering & Mirroring)<br>
• IIS 5.0 and 6.0 and Dot Net <br>
• VMWare ESX Servers<br>
• EMC Clarion SANS & related EMC software<br>
• Internet and Intranet standard protocols and applications (FTP, HTTP, PPTP, IPSec)<br>
• IPT technologies<br>
• VPN technologies<br>
• Hardware Load Balancing<br>
• DNS<br>
• Industry acceptable security standards & protocols<p>
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