Computer Analyst, responsible for 1st and 2nd level Local Area Network support (LAN);as well as interfacing with Application Development and Wide Area Network groups.
Operates in various sites and environments, such as Headquarters Buildings, Power
Plants, Substations, etc., providing support for deployment of applications and
workstations. With some general guidance, provides on-site troubleshooting, problem
diagnosis and resolution, and general support for the Corporate Infrastructure installed
at all company locations. Will work with other technical groups to deploy and upgrade
routers, switches, servers, and new technologies as we incorporate them into our
environment. The position requires good customer service skills, due to significant
contact with our users. Additional Skills (Skills that are a plus, but not required)
Must have a valid drivers license Assignment Information Resources, seeks a highly
motivated individual to join its Technology Support group as a Systems Analyst.
A Bachelors degree related to Computer Science or Information Systems with a minimum
of one-year experience, or a High School Diploma/G.E.D. with a minimum of 4 years
experience is required. Experience with the Microsoft Office suite required. Knowledge
of Microsoft desktop systems and Windows NT/2000/XP required. Excellent knowledge
of local area networking, copper and fiber wiring, departmental concentrators and
switches required. A general understanding of wireless technology and mobile computing
devices. Strong analytical, oral and written communication skills required for customer
interaction, problem description and problem solving. Ability to handle multiple
assignments with changing priorities while still meeting deadlines. Ability to learn
new technology as required for the job using documentation and other available resources.
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