Critical Skills / Experience:
* Ability to understand business needs and create requirements
* Excellent communication (written and oral) skills
* Knowledge of retail brokerage
* Seeking experience with: CRM (pref Salesforce), IVR, Knowledge
Management, CTI, brokerage compliance applications
* Ability to conduct facilitator sessions with business users
* Minimum 8 years of business analysis experience
* Ability to interface with business and technology team members
* Use of structured development methodologies
To Apply to this job go to http://www.GadBall.com or click here
Wednesday, December 03, 2008