Saturday, December 06, 2008

Systems/Technical Support in Rochester, NY

Saturday, December 06, 2008
What will the contractor do on that project?)Coordinate and assist in technical calls with customers, vendors, and AT&T technicians as needed to identify and resolve equipment problems .Coordinate testing schedule and assist Customer Project Managers, local exchange companies, and/or AT&T technicians to isolate and resolve network or customer equipment problems .Interface with internal departments (Provisioning, billing, sales, AT&T work center supervision, etc) Troubleshooting skills involving T1 circuits is also required.
Experience: Skill Experience Need 1) Word Intermediate Required 2) Excel Intermediate Required 3) Powerpoint Intermediate Required 4) Troubleshooting involving T1 circuits Intermediate Required 6) 7) 8) 9) 10)

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