I. Summary of Position
This position is in the eBusiness department, developing the next generation of online services for HSBC Bank customers on our us.hsbc.com portal.
Provides technical leadership, complex systems development, and ongoing support for varied technologies and special and major projects. Possesses extensive and specialized technical knowledge in the Business Systems area, which include applications development, business analysis, research and development, and systems integration for business systems. Coordinates individually or provides team leadership as required in projects to support technical and business strategies. Experience: II. Principal Accountabilities
1. Provide technical leadership and consultation. Provide computer program and system development and technical support for highly complex, critical programs and systems. Implement strategies to address automation, productivity and infrastructure problems and issues. Plan and coordinate tests and identifies prevention opportunities. Maintain expert knowledge in specialized systems or in multiple systems.
2. Provide technical leadership and consultation to project team members as directed by the project manager. Lead teams or projects of high complexity. Initiates and conducts feasibility studies of new and modified operational procedures. For large systems, prepare cost/benefit analyses, functional and detail specifications. Provide direct guidance in planning, designing, programming, documentation and implementation of the systems. Perform reviews of new and existing systems to ensure operational integrity and accomplishment of stated objectives. Design, code, test, debug and document programs. Analyze vendor solutions and coordinate technology, productivity and performance initiatives. Coordinate activities of assigned personnel and projects. Control project risks and impact on business and strategic plans. May manage multiple projects simultaneously.
3. Manage large or critical projects as assigned to ensure objectives are met on time and within cost while continuing to utilize technical expertise. Assist in defining and delivering global and strategic technical projects. Identify and address interfacing functions and applications affected by projects.
4. Advise business staff or unit of technology uses to improve efficiency and effectiveness. Provide technical analysis and solutions to business issues, provide consultation, research and implement technical alternatives, and maintain awareness of business technology strategies and the technical infrastructure to meet business requirements.
5. Seek technical and professional information and processes regarding area of responsibility to enhance department knowledge base.
6. Adhere strictly to compliance and operational risk controls in accordance with HSBC and regulatory standards, policies and practices; report control weaknesses, compliance breaches and operational loss events.
7. Complete other related duties as assigned, support the Company’s Diversity programs.
III. Knowledge, Skills & Abilities
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