Assist in developing, implementing and evaluating Staff and local leader training on such programs Microsoft Suite programs and other programs internally within the union, for related union organizations, and in joint labor-management settings. Perform other related functions such as providing technical assistance to local unions and employers, and assisting staff.
Job Responsibilities (include but are not limited to):
• Confer with leadership and employees to gain knowledge of work situations requiring training.
• Coordinate training schedule with the hiring and training demands of the company.
• Formulate teaching outline and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops.
• Select or develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
• Conduct training sessions covering specified areas such as on-the-job training, refresher training, etc.
• Test trainees to measure progress and to evaluate effectiveness of training.
• Report on progress of employees under guidance during training periods.
• Monitor methods used by employees for shipping and inbound duties and make on the spot corrections.
• Assist employees with problems concerning "how to" perform specific tasks related to their Distribution position.
• Develop strong relationship with all departments to develop course materials and receive feedback.
Experience: • Previous training and product experience or one year related training experience, or equivalent combination of education and experience.
• Ability to read and interpret documents such as technical data and procedure manuals.
• Ability to write routine reports and correspondence. Ability to develop and proof training materials.
• Proven ability to speak effectively in interpersonal situations and before groups of employees.
• Strong planning and organizational skills.
• Ability to work independently and multi-task.
• Proven presentation and facilitation skills.
• Extensive knowledge of Microsoft Office suite products
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