Saturday, June 07, 2008

Help Desk Analyst III in NEW HYDE PARK, NY

Saturday, June 07, 2008
Description:
DESKTOP SUPPORT PROFESSIONAL

JOB DESCRIPTION

Our client, a well established company, is looking for an experienced desktop support professional. The ideal candidate should possess strong analytical and troubleshooting skills in order to determine how to solve any technical issues that arise. Furthermore, the ideal candidate should be able to have the patience to work with unskilled and highly-skilled PC users, and the ability to make a quick and clear decision in accordance with the company policy.

Requirements:
QUALIFICATIONS:

Knowledge and Experience in the following areas is required:

•2 years plus of Desktop Support experience REQUIRED
• Advanced knowledge and ability to troubleshoot Windows NT/2000/XP operating systems and applications.
• Advanced knowledge of remote access applications.
• Proven computer hardware troubleshooting ability.
• Applications supported include: Outlook, Office XP\2003, and hand-held devices (Blackberry, Treo, etc).
• Experience with troubleshooting printers (both network and stand alones – HP/Cannon).
• Able to solve network connectivity problems, understand TCP/IP protocols, and be able to let higher levels of support know specific technical issues in detail.
• Creating ghost images from scratch and deploying new machines with images a plus.

CANDIDATES NEED A CAR AS THEY NEED TO SUPPORT FIELD OFFICES - EXPENSES WILL BE REIMBURSED.

LOCAL CANDIDATES ONLY.

Please submit your resumes with rate, availability and contact information to <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Windows XP, Active Directory, Citrix, Outlook, MS Office

To Apply to this job go to http://www.GadBall.com or click here