Our client, a dynamic and growing web publishing company, has an immediate need for a Mac and Windows Desktop Support professional. The ideal candidate should possess strong analytical and troubleshooting skills in order to determine how to solve any technical issues that arise in a mixed Windows and Mac OS X environment. The Macintosh support professional should be able to have the patience to work with unskilled and highly-skilled PC and Mac users. The Mac support professional will work on both the application and server support side on various projects as needed. <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: •3 years plus of Desktop Support experience REQUIRED.
•Advanced knowledge and ability to troubleshoot Windows 2000/XP and Mac operating systems and applications. Advanced knowledge of remote access applications. Proven computer hardware troubleshooting ability and the ability to troubleshoot a Windows and Mac network environment.
•Applications supported includes: Outlook, Office XP\2003, Mac and Blackberry devices.
•Experience with troubleshooting Printers (both network and stand alones).
•Able to solve network connectivity problems, understand TCP/IP protocols, and be able to let higher levels of support know specific technical issues in detail.
•Creating ghost images from scratch and deploying new machines with images a plus.
•Strong communication and organizational skills are required.
The ideal candidate should be able to start immediately.
*Salary to be based on experience.
MUST HAVE HELP DESK EXPERIENCE.
LOCAL CANDIDATES ONLY PLEASE.
ABSOLUTELY NO THIRD PARTIES.
Due to the large volume of responses, candidates who do not meet the job requirements may not be contacted regarding their resumes.
***For immediate and confidential consideration, send resumes to
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