We are currently seeking a Customer Service and Technical Support Specialist to join our world class Customer Service Center!
In this position you will be primarily servicing our dealers with top notch customer service and technical support on the installation, use and troubleshooting of products.
General Responsibilities:
--Provide technical sales support to new and existing customer base, partners and internal personnel
--Walk dealers through installations, troubleshoot throughout the life of the product, and quickly gain a strong understanding of whole-house audio systems, networking, and customized software.
--Provide personalized service (telephone and written)
--Professionally interact with all customers demonstrating a high proficiency to work accurately and efficiently under pressure.
--Participate in team settings to improve products and/or service
--Provide training demonstrations as required to reps, dealers and internal customers.
--Thoroughly document all activities.
Great benefits. Apply for this great position as a Technical Support CSR today!
Experience: , , associates degree in a technical discipline. Bachelors degree is preferred.
Two + years technical support and troubleshooting, consultative sales, software development or computer networking skills.
To Apply to this job go to http://www.GadBall.com or click here
Friday, September 19, 2008