Unified Communications Engineer (Job #9017) in New York, NY

Title: Junior UC Engineer
Location: NYC
Full Time, Permanent

SmartSource, Inc is seeking Junior UC Engineers for full time, permanent opportunities at a clients office in NYC.

Position Summary:

Junior Unified Communications (UC) Engineers for the Cisco UC Business Unit provide the highest level of post sales implementation support to customers. The post sales responsibilities include all aspects of the Prepare, Plan, and Implement phases of the project lifecycle for Cisco UC projects. As a Junior member of the team, you are aspiring to learn from Senior team members, maintain Cisco Certifications, develop an exemplary work ethic and participate in on-call rotations.

Responsibilities:

Install, configure and document Cisco UC Solutions following best practices
Complete Project Closing Documentation
Participate in on-call rotation for Day 2 Support of installations
Maintain current Cisco Certifications as required

Requirements:

Currently hold, or earn in a reasonable amount of time the Cisco Certifications required to meet Cisco UC Specialization Role Requirements and Badges, including:
o CCNA, CCDA
o Cisco IP Telephony Express Specialist
o Cisco Rich Media Communications Specialist
o Cisco Unified Contact Center Express Specialist
o Cisco Unity Design Specialist and Cisco Unity Support Specialist
Experience performing unassisted installs of SBCS Product line (UC500)
Experience performing unassisted installs of UC Express product line (CME, CUE)
Experience Training IP Phone End Users and Administrators

Personal Characteristics:

Commitment to high moral and ethical standards.
A high level of enthusiasm for building a business, a personal sense of urgency, a capacity to overcome obstacles, and a personal commitment to Customer satisfaction.
Strong team player with a "get it done" attitude.
Passionate, Organized, Detail Oriented, and Self Motivated
Excellent written and verbal communications skills
Good project and time management skills

To Be Considered, please send a word copy of your resume to Tricia:

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