Thursday, February 25, 2010

SR. Software Support Engineer - Internal Support in New York NY in New York, NY

Thursday, February 25, 2010
Sr. Software Support Engineer

Our client, an application service provider (ASP) that deals in interactive marketing solutions, looking to hire a Sr. Technical Support Engineers with a Linux/Unix background and knowledge of HTTP, Perl, HTML, basic system administration, and networking.




RESPONSIBILITIES



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Work with Developers, DBAs, UNIX System Admins on cross departmental projects.

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Support end- users with existing applications.

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Responsible for an assigned sub-system, determining and correcting problems that arise.


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Develop custom scripts for customers, aimed at streamlining operations,

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Mentor new team members.

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Point of escalation for complex technical issues.

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Off-hour support on a rotational basis
Experience: Requirements

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Computer Science Bachelors degree or higher

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Ability to debug code written in a production environment

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Knowledge of databases including intermediate SQL


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Experience working with advanced networking and security concepts


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Exceptional Unix and Perl and shell scripting skills

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Experience working in a vendor, and with customers.

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Apply technical analysis of applications to help resolve clients problems.

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Ability to relate technical information to non-technical staff.

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Analyze and comprehend users needs.

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Experience with one or more web programming languages (Perl, PHP, Ruby, Java, etc)

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Knowledge of Apache, PGP, SSL Certs, DNS
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