Tech Specialists(Infrastructure).
Addl responsibilities
Customer Service
Provide courteous and professional service in the performance of assigned duties
Provide assistance to customers in the form or informal training and coaching
4. General Responsibilities
Rotation of off-hour, weekend and holiday support required
Manage or participate in various projects as deemed appropriate by management
Comply with all Citigroup security standards
Competencies: Ability to work independently with minimal supervision
Strong communications skills (verbal and written)
Strong experience in data extraction, mapping, transformation
Develop clear specifications for developers
Support unit and integration testing
Create, drive and monitor UAT plans and processes
Financial services industry experience required; Asset Management experience a big plus
Prior knowledge of trading (equities, fixed income), reference data, account and reconciliation processes would be a plus
Duration: 6 Months
Experience: Position will be responsible for the development and maintenance of project deliverables Assist in creating BRD (business requirement documents) Create and maintain FRD (functional requirement documents) Create and maintain TD (technical documents) General review of project status and updating appropriate reporting mechanisms Perform required data analysis for projects Assist in developing function point, quality assurance and other Assist in developing appropriate UAT (user acceptance testing) scripts and environments Provide user training Document processes 2. Maintaining CitiTech policies and procedures Developing, maintaining, and operating within CitiTech policies and procedures at individual level Work with team to ensure SDLC and CITMP policies are understood and followed at project level Continuously assessing the CitiTech policies and procedures and improving as required To Apply to this job go to http://www.GadBall.com or click here