Friday, May 04, 2007
Director, Program Management in New York, NY
Friday, May 04, 2007
Job Title :Director, Program Management Job Location : New York Director, Program Management Job Summary The primary functions of this position include project and program management, client management, team leadership and development, and business development. By creating an empowering and non-hierarchical environment, the Director, Program Management leads large multi-disciplinary teams to delivery complex solutions that achieve expected business results. The most typical project roles for the Director, Program Management are Program Manager and Engagement Leader. The Program Manager role typically consists of leading multi-project teams of 30-50+ people in delivering integrated client solutions. The Engagement Leader role primarily entails managing the client relationship at the executive levels while providing direction and oversight to the Program Manager(s) on an engagement. The Program Manager manages complex1 projects or programs, sometimes for multiple clients, by balancing scope, time, cost and quality while exceeding client expectations. The Program Manager will have a good understanding of other domains (e.g., Technology, User Experience, Business Consulting) and their respective considerations. This function involves clarifying and enforcing accountability of all project leads, regardless of domain. The Program Manager is expected to have a solid grasp of project and program management techniques, excellent communication, and problem solving and relationship skills. A Director, Program Management is expected to bring specific industry expertise and general business acumen to bear in solving client problems. He/she will help to drive and shape business development opportunities with new and existing clients. The Director, Program Management creates a positive team environment that promotes coaching, individual development and high performance standards, and is responsible for career management and demonstrable growth of the people on his/her teams. He/she also contributes to the development of the Program Management Domain and community through training/mentoring others, knowledge sharing and leveraging of best practices. In performing the essential functions of this role, the work environment is fast-paced, moderately noisy and team-based. Additionally, frequent overnight and occasional overseas travel is required. Key Responsibilities Essential duties and responsibilities include the following and others as assigned: General Responsibility Specifics I. Program Management Structures and manages integrated projects and programs to achieve expected business results Adapts and applies the Sapient|Approach methodology Clarifies and enforces accountability and goal-setting for project leads of all domains Oversees or executes the development and tracking of integrated project plans, estimations and metrics Uses pattern recognition and trending analysis to identify and manage program risks and issues. Manages risks to the program, to Sapient and to the client account. Establishes and maintains program communications Responsible for scope management throughout the engagement Manages project finances and takes profitability into account when making decisions Understands legal implications of an engagement Participates in contract negotiations Leads facilitation of client workshops Builds relationships at all levels - with clients, peers and teams Secures the appropriate project staffing Ensures the execution of project reviews II. Team Leadership & Management Leads multi-project teams of 30-50+ people Leads PMO team on large engagements Removes roadblocks to success Builds and structures integrated teams to ensure maximum performance Provides vision, purpose, direction and motivation to team. Clarifies and communicates program objectives and success criteria. Sets the standard on the team for the quality of work Ensures key program-wide roles and responsibilities are defined Ensures the use of best practices and lessons learned from previous projects Creates a positive, collaborative working environment for the team Directly supervises work of Managers and Sr. Managers Mentors and coaches project team members. Gives and receives both written and verbal feedback. Communicates company-wide messages To Apply to this job go to http://www.GadBall.com or click here