This firm is incredible! They are a leading financial technology firm producing and supporting some of the top Order Management Systems on the market. Since 1997, they have hired over fifty people from us and all except five are STILL in their employment! They offer FULL BENEFITS starting the first day you begin to work there (Medical, Dental, Vision) with NO CONTRIBUTION AT ALL! They also offer a strong compensation package with a guaranteed annual bonus and annual review. As a result, they attract and hire some of the best and brightest minds in financial technology. Their people simply do not want to leave! They offer you tremendous personal and professional growth as they continue to dominate the trading systems market. The firm is publicly traded, and their systems are used by some of the largest and most prestigious brokerage firms in the world. Currently the firm employs over 800 staff globally, with offices all over the world.
Their US offices are centrally located in downtown Manhattan and easily accesible by almost all the major subway lines, ferry, and path trains.
Now in their next period of growth, this is an ideal opportunity to join this major trading solution provider who has just released a new workstation. They are currently seeking a First Line Support Analyst within the Customer Support Group.
Responsibilities:
· Logging of customer support calls received via telephone or e-mail (Using Crystal Reports)
· Administration of HelpDesk static data and reports, and monitor production servers in real-time
· Support administration
REQUIREMENTS
Skills Sought:
We are looking for outstanding individuals that posses the following essential skills:
. Experience with MS Excel
· Excellent interpersonal and commumication skills
· Ability to work under pressure
· Attention to detail
· Ability to use their own initiative
· Excellent Time Management and Organization Skills
· Good IT Skills with good interpersonal skills
The successful candidate will have the opportunity to learn about the technology used by the trading system products and gain exposure to IT Application Support.
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Please provide your current or most recent wage information, and tell me why you are seeking a new job. I can then get your resume to the client right away. Thanks!
While Prime Objective Recruitment appreciates all resumes, only those qualified will be contacted.
For other career opportunities with Prime Objective Recruitment, please go to our website at www.prime-objective.com to see our current searches.
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