Qualifications :
- Experience with Microsoft Technologies is a must. br> - Excellent communication and presentation skills is absolutely REQUIRED
- Advanced knowledge and ability to troubleshoot Windows 2000/XP operating systems
- Extensive understanding of MS Office 2000/2003
including MS Word, Outlook, Excel, and PowerPoint.
- Strong knowledge of remote access applications.
- Knowledge Citrix, Palm Pilots, and Blackberry devices and software a plus.
- Experience with troubleshooting Printers (both network and stand alones).
•Ability to escalate more difficult technical issues to appropriate levels of support.
**MUST BE OPEN TO 100% PHONE SUPPORT!!**
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Active Directory AND Phone Support- Qualified candidate should send their resume to
To Apply to this job go to http://www.GadBall.com or click here