Supports voice, client/server infrastructure, and data communications including office systems, network planning and development and voice communications. Serves as team leader or project manager to provide consulting and analysis, selection, configuration, acquisition and installation of complex voice, data communications or server infrastructure hardware and communications facilities including peripheral and terminal devices. Coordinates and completes projects according to plan.
II. Principal Accountabilities
1. Assist in the analysis and evaluation of voice, data communications systems and communications hardware or server infrastructure.
2. Perform communications or server infrastructure projects, such as: reviewing vendor supplied technical descriptions and performance data and pricing information for applicability to specifications; installing and configuring hardware and software; installing and implementing vendor packages; assessing user needs for communications systems; and recommending voice, data communications, or server infrastructure standards.
3. Provide technical leadership and consultation to project team members as directed.
4. Assist in training and orientation of staff.
5. Adhere strictly to compliance and operational risk controls in accordance with HSBC and regulatory standards, policies and practices; report control weaknesses, compliance breaches and operational loss events.
6. Complete other related duties as assigned, support the Company’s Diversity programs. Experience: III. Knowledge, Skills & Abilities
This position requires an individual with:
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