BASIC FUNCTION: As part of M&T’s Network Computing Systems/Technology Infrastructure Division the Staff Specialist provides designs, specifies information systems solutions and highly technical direction in the development of new or existing systems to solve basic to complex problems or enhancements. Acts as a principal analyst for major systems modifications effectively using analytical skills, technical skills, available technology and tools in the evaluation of business requirements and processes. Provides solutions that are technologically sound.RESPONSIBILITES: Performs and oversees basic to complex infrastructure systems analysis and design efforts. Plays a key role as an individual contributor on complex projects. Maintains an excellent functional understanding of the supported application(s). Must be able to direct and monitor project resources, plus coordinate tasks on small to large scope projects. Prepares and manages the technical component of project plans. Participates with systems analysts, operations staff and IT staff in overall systems development direction from technical analysis to user acceptance testing and production support. Prepares and reviews test data and executes detailed test plans. Creates technical procedures and documentation for repeatable processes. Ability to forecast and track project expenses. Creates changes in change management system. Provides highly analytical consulting and leadership in identifying and implementing new uses of information technologies to assist business units in meeting strategic objectives. Prepares thorough, clear technical specifications and functional specifications, and updates systems documentation. Prepares charts, tables and diagrams to assist in analyzing problems. Prepares and reviews assessments to include required tasks, estimated time frames and effort for any scope project. Maintains efficient operation and effectiveness of supported applications. Recommends new technology, policies or processes to benefit the organization and improve deficiencies. May lead or participate in technical evaluations of vendor software. Effective communication of strategy, direction, status, processes, project timelines and more to all levels of management, development staff, operational support staff, internal staff and end users. Implementation of processes and procedures to cost effectively manage, report on, and prioritize resources using (as appropriate) change management, inventory, problem and work order, time reporting, and other communication/management systems.BASIC QUALIFICATIONS: Outstanding and proven skill set and technical proficiency in Microsoft Network Infrastructure including Exchange 2007, System Center, SharePoint, Active Directory and Server 2008. 5 years experience with distributed computing technical analysis in large corporate environment Bachelor’s degree in technical field or 3-5 years professional experience in related environment Excellent written and oral communication skills Excellent organizational skills IDEAL QUALIFICATIONS: Financial or banking experience MBA or Master’s degree in related field
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