Provide technical, analytical and on-going operational support for varied Document Imaging technologies, architectures and related
projects. Specifically, support the implementation of FileNet and similar Image technologies with the goal of creating a paperless environment managed by workflow for the HBUS Mortgage, Decision One Mortgage and Household Mortgage Services groups.
II. Principal Accountabilities
1. Provide technical leadership and consultation. Provide computer program/system development and technical support for highly complex, critical programs and systems related to various Document Imaging projects. Maintain expert knowledge in specialized systems or in multiple systems.
2. Provide technical leadership and consultation to project team members as directed by the project manager. Lead teams or projects of high complexity. Initiates and conducts feasibility studies of new and modified operational procedures. For large systems, prepares cost/benefit analyses, functional and detail specifications. Provide direct guidance in planning, designing, programming, documentation and implementation of the systems. Perform reviews of new and existing systems to ensure operational integrity and accomplishment of stated objectives. Design, code, test, debug and documents programs. Analyze vendor solutions and coordinates technology, productivity and performance initiatives. Coordinate activities of assigned personnel and projects. Control project risks and impact on business and strategic plans. Manage multiple projects simultaneously.
3. Manage large or critical projects as assigned to ensure objectives are met on time and within cost while continuing to utilize technical expertise. Assist in defining and delivering global and strategic technical projects. Identify and address interfacing functions and applications affected by projects.
4. Advise business staff or unit of technology uses to improve efficiency and effectiveness. Provide technical analysis and solutions to business issues, provides consultation, researches and implements technical alternatives, and maintains awareness of business technology strategies and the technical infrastructure to meet business requirements.
5. Seek technical and professional information and processes regarding area of responsibility to enhance department knowledge base.
6. Adhere strictly to compliance and operational risk controls in accordance with Company and regulatory standards, policies and practices; report control weaknesses, compliance breaches and operational loss events.
7. Support the Company’s Diversity programs.
8. Complete other related duties as assigned. Experience: III. Knowledge, Skills & Abilities
This position requires an individual with:
1. A Bachelor’s degree or equivalent experience with a major or minor in computer science or related field and a minimum of seven to ten years proven and progressive experience, including a minimum of three years experience in project management required.
2. Specialized experience in programming or database languages and techniques for application systems design; recognition as a technical resource within the work group; strong communication, project management, analytical, and leadership skills; the ability to take appropriate risk; a knowledge of businesses supported; and demonstrated ability to apply multiple technologies to business situations and identify and apply productivity improvements, blending the technical environment with strategic direction.
3. Solid understanding of J2EE environments, IBM Websphere (and Rational Application Developer for Websphere (RAD)).
4. Demonstrated program development experience in Java, JSP, CSS, XML, HTML, SQL (Stored procedures) and VB.
5. Knowledge of Document Imaging and Workflow Systems, Electronic Content Management (FileNet specific a plus).
6. Solid understanding of Unix and Windows Operating Systems, shell scripts included.
7. Strong interpersonal, customer service, organizational and problem solving skills.
8. Excellent oral and written communication skills.
9. Ability to multi-task in an open, dynamic environment.
HSBC Compensation
HSBC is a pay for performance company with policies and programs designed to ensure all employees receive fair and equitable compensation based on performance. Our compensation program is designed to attract, motivate, develop and retain the very best people.
HSBC Benefits
We are proud of our comprehensive flexible benefit program. Our program allows our employees to select the features that make the most sense for their individual and/or dependent(s) needs. Our benefit features include, but are not limited to; medical, prescription drug, dental, vision, life insurance, short and long term disability, retirement plans, stock option purchase plan, and a competitive time off program.