Prestigious International White Plains firm seeking level 3 Helpdesk Specialist with expert-level Word and Outlook troubleshooting experience. This is a contract-to-hire opportunity with potential annual salary in the 55-65k range.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: 3+ years professional experience supporting users telephonically or via remote access technology. This level 3 Helpdesk Specialist opportunity requires a broad range of technical expertise, ranging from expert-level MS Work and Outlook troubleshooting skills to VPN/Citrix, PDA support, hardware (laptops and desktops) and network connectivity troubleshooting experience. Must be comfortable in a 100% phones, call center, environment.
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