Basic Function:
As part of M&T's Technology & Banking Operations division the Project Analyst IV would assist the client in addressing problems/issues of any scope. Analyzes information, determines feasible solutions and make recommendations.
Responsibilities:
Researches and evaluates alternative solutions and makes recommendations to fulfill business requirements. Converts business requirements into functional specifications and functions designs. Plays a key role and an individual contributor on projects.
May project manage small to medium scope efforts, direct junior resources and coordinate tasks.
Adheres to all current standards and procedures and ensures all efforts are properly documented.
Develops test plans and scripts; performs client testing for routine to complex processes to ensure proper system functioning.
Provides consultation services to clients, technicians and Bank departments on basic to intricate functions of supported mainframe or distributes applications.
Maintains a thorough understanding of the business being supported and its functions, processes, operations and strategic direction. Maintains a detailed functional understanding of the supported applications.
Basic Qualifications:
Bachelors degree or the equivalent work experience in technology/systems analysis
Proven analytical, project management, organization and time management skills.
Excellent verbal and written communication skills
Ability to interact with personnel in various organizational positions
Solid PC skills with proficient use of project management, word processing and spreadsheet applications.
Ideal Qualifications:
Good understanding of the Retail Branch and Telephone Banking Center business and operations
Experience with automation and the sales process, including incentive, sales and relationship management programs and reporting.
High aptitude for complex problem analysis and resolution. Understands development processes and technical concepts.
Able to handle multiple tasks in support of various assignments.
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