CPSS seeks Senior Remedy Developer for Full time position. Must be technically adept with Remedy configuration/development. Superb and Proven Customer support skills; including the ability to manage high maintenance' clients. This client develops the tools that advertisers, direct marketers and web publishers use to plan, execute and analyze marketing programs. Their focus on innovation, reliability and insight enables clients to improve productivity and results. Driving the suite of products is the Technology Group, which is comprised of over 300 IT professionals, located in New York, Colorado, Chicago, San Francisco and Europe. They pride themselves on hiring energetic and innovative professionals who enjoy working with cutting-edge technologies and pushing those technologies to the limits. Currently, handling a staggering 8 billion transactions on a daily basis and managing over 100,000 maximum hits per second on its network.Job Description Senior Remedy Developer/ analyst to work in a team to support CSS, ITSM and custom Remedy ARS applications in a busy environment (approx. 1200 users).Responsibilities :Development, support and maintenance of CSS, ITSM and custom Remedy ARS applications in a Sun/Oracle 9i environment. This includes but is not limited to:o Troubleshooting and follow-up of reported bugs including the ability to create and interpret log files.o Gathering & documenting business requirements. o Building & design of application enhancements including and not limited to forms, menus, fields and workflow to meet business requirements. o Responsible for QA & UAT prior to production implementationo Report creation, generation and maintenance. o Maintain documentation required for ongoing Remedy ARS support. o Manage access control and AR System licenses.
Requirements:
Minimum requirements:o A minimum of 2-4 years experience developing Remedy applications (ARS v5.1 through v.6.x.x, CSS 5.1, ITSM v. 4.0 or later and Mid Tier). o Skilled in using SQL, Excel, Crystal reports. o Familiarity with UNIX processes and commands. o Knowledge of ITIL framework o CMDB knowledge a plus. o Excellent customer service and customer support background. o Excellent troubleshooting skills. o Excellent organizational and interpersonal skills. o Strong written and verbal communication skills. o Ability to respond to frequent pressure to meet pre-established deadlines. o Ability to work effectively as part of a team and to work with minimal supervision. Please send resume in ms word doc version to . Must be US citizen or GC holder. Enter #2059 with your name subject line.
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Monday, April 03, 2006