Hello,
My client, based in NYC, NY, is looking to bring aboard a Senior Computer Operator Consultant
Project duration: Initial contract for 9 months
I have attached below a detailed job description for your review.
If you have the appropriate experience and interest, please forward your resume to me, along with responding to the following questions:
*** How many years of experience do you have in IT???
*** How many years of experience do you have working as a computer operator???
*** How many years of experience do you have performing trading system checkouts???
*** How many years of experience do you have assisting customers with problem solving or basic questions???
*** How many years of experience do you have performing and supporting software implementation and configuration change???
*** How many years of experience do you have documenting incidents, basic shift events and critical statistics in shift turnover???
*** How many years of experience do you have working with Windows 2003???
*** How many years of experience do you have working with Linux (RedHat)???
*** How many years of experience do you have working with MS Office 2007???
*** What is your visa status (US Citizen, Greencard Holder, H1-b)???
*** What is your BEST hourly rate???
*** Are you incorporated???
*** Where do you currently reside (city, state)???
*** Are you able to work in New York City, NY???
*** What is your availability to start a new project???
Thank you!
Steven Edelman
Managing Partner
Pivotal Solutions, Inc.
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Senior Computer Operator Consultant
Job Description
The qualified individual will provide technical customer support to users as well as support the internal trading applications on multiple platforms. Responsibilities to include:
Ensure that proper system checkout is performed daily
Perform tasks and projects assigned by management
Be involved in meetings regarding system events, upgrades, etc.
Represent department at many internal key meetings and report minutes and action items to management.
Be available during off hours to answer questions and assist with system issues.
Gateway Builds - Install and configure gateway for members and internal users.
Create, maintain and potentially automate technical procedures and documents for everyday purposes. This includes installation procedures and daily checkout documents.
Verify DNS configurations for member firms gateways in order to establish a backend connection.
Coordinate all daily changes and ensure they are implemented successfully and documented as such in shift turnovers.
Create batch file scripts to better assist our day to day operations.
Monitor (real time) trading applications and member equipment
Execute after hours batch jobs for daily initialization and shutdown of trading systems
Execute after hours trading reports for member community
Document trading system incidents via Remedy system and internal shift turnovers.
Follow up on open trading system incidents
Function in a service desk capacity dealing with customers in resolving on-line issues.
Execute and/or support system testing off hours and weekends
Support Network Operations level 1 infrastructure via Enterprise Managing applications
Shift rotations will occur between 1st , 2nd and 3rd shift.
Required Skills
Experience Required/Results Expected: Employee in this role is expected to follow guidelines in place, ie:
Performing trading system checkouts completely and accurately
Escalating out of ordinary events or findings to management
Assisting customers with problem solving or basic questions in a professional manner
Performing and supporting software implementation and configuration change
Documenting incidents, basic shift events and critical statistics in shift turnover
Completing assigned tasks in a proper and timely manner
Routine upkeep of system procedures and contact lists based on assignments given
Supporting weekend testing based on a rotating schedule
Bachelors degree or equivalent and/or 4 years relative job experience
Windows 2003/Linux (RedHat)/Microsoft Office 2007
Strong work ethic, adaptability, interpersonal skills
Attention to detail, organized, multi-task capable
Team oriented
Strong in pressure situations
Apply directly at: http://www.net-temps.com/job/3ehc/Piv0000067/senior_computer_operator.html?r=gad
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