Help Desk Tier 1 and 2 in New York, NY

Apply to 1+ years providing phone or email support for end users in a technical environment, assisting with both software and hardware 1+ years using a ticketing system to document and route incidents Solid ability to perform troubleshooting, problem solving and triage Comfortable using remote access tools to solve problems without providing in-person deskside assistance Apply directly at: ?r=gad To Apply to this job go to http://www.GadBall.com or click here