We're here to help.
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
Oversees and manages the operations of a business unit(s) with overall responsibility for the account (i.e. service delivery, sales, operations, IT, HR, facilities).
Manages the client relationship ensuring customer satisfaction.
Has profit and loss responsibility and overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods for the business unit.
Provides budget analysis, labor planning, problem resolution and coordination of activities between client and company personnel.
Typically utilizes management skills more than technical skills.
These management positions require strong technical, communication and management skills and extensive experience in managing the operations of a business.
Typical day-to-day are responsibilities are:
Workflow Management
Client Responses
Staff Meeting with direct reports
Support to direct reports
Employee Issues
Quality
Scheduling
Hiring
Training
All other Issues
Primary (ACS State and Local) interface and Client (NY State) interface
Payroll
Software design and implementation
Special Projects
ABC Implementation
Necessary Skills:
Workflow experience, Software design and implementation, Data Entry, Mailroom, Financial, and experience managing large multi shift groups
Experience managing in a transactional driven environment.
Data Entry knowledge a plus
Advanced Spreadsheet and basic SQL Queries. Technical writing skills
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: Workflow experience, Software design and implementation, Data Entry, Mailroom, Financial, and experience managing large multi shift groups
Experience managing in a transactional driven environment.
Data Entry knowledge a plus
Advanced Spreadsheet and basic SQL Queries. Technical writing skills
To Apply to this job go to http://www.GadBall.com or click here