Affiliated Computer Services, Inc. (ACS) is expertise in action?. We are a FORTUNE 500 company with 63,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
RELOCATION ASSISTANCE IS NOT PROVIDED.
EXPERIENCE / SKILLS NEEDED:
· Strong technical working knowledge and hands-on experience at medium to large corporate environments, including:
o Must be an active and interactive leader of the team members. Must communicate openly and often with the team members. Must provide clear direction, provide assistance in prioritizing duties/tasks, manage customer expectations to enable the team members to be successful in their work efforts. Must be an advocate for the team members efforts with the account and the customer. Lead projects and tasks of the team to ensure balance and excellent service delivery.
o Must develop a strong, positive working relationship with the customer groups. Must understand the needs, business drivers, and technical requirements of the customer. Must display technical prowess to establish, build, and maintain credibility with the customer. Must provide thought leadership in collecting customer requirements, and must be able to develop effective solutions.
o Leads work activities for staff that provides 2nd and 3rd level Windows problem resolution support along with project activities AD Proactive maintenance using enterprise monitoring tools
o Excellent knowledge of server hardware (IBM/HP) drivers, and protocols
o Designing and architecting technical solutions, enhancements, and proposal upgrades recommendation that focuses on virtualization, rationalization, and consolidation
o Working knowledge of ITIL methodology and ISO20000 processes and procedures.
o Demonstrate organizational abilities by established process and procedures for the majority of tasks within the department to ensure customer satisfaction.
o Experience with managing patch deployment as well as software distribution
o Conducts daily/weekly meetings and interacts regularly withstaff, and with clients if necessary to constantly identify ways to improve operations.
o Ensures adherence to department policies/procedures as well as generate requested or required reports for customers and management. Keeps apprised of developments in field of expertise to ensure currency of knowledge.
o Enforce all company policies and procedures as well as all client required business rules
· Education:
o MIS, CS or Engineering Bachelor’s Degree in MIS, CS, or Engineering and/or equivalent7 years experience; MCSE or MCSA and/or VMWARE Certification preferred
· Skills:
o Virtualization, Active Directory and Microsoft Windows 2000/2003
o Must have experience designing and architecting Citrix4.5
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc
To Apply to this job go to http://www.GadBall.com or click here