Software Technical Specialist
Our client, a leading global financial software firm is looking to hire a Software Technical Specialist for their New York Office. This position will be joining an existing team that interfaces with external clients on a regular basis. No Travel is required. In this role, you will be self-motivated, think for yourself, take advantage of opportunities offered, ask for and provide explanations, manage deliverables and timeframes, and help out members of own team and other teams.
Responsibilities Include:
- Work with clients throughout the whole development lifecycle, including pre-sale, system presentation, installation, implementation, training, updates, etc.
- Take responsibility for training clients to ensure autonomy in the setting of parameters and product functionalities.
- Carry-out pre-defined tasks to ensure client satisfaction and build products and services.
- Diagnose technical and functional situations by closely analyzing the situation, establishing links, and acting accordingly.
- Support client within own scope of responsibility - development, testing, corrective measures, and improvement.
- Maintain constant written and verbal communication with clients and team members.
- Monitor deadlines and priorities, clarity and precision of documentation, and quality and rigorousness of testing.
- Write and distribute technical and functional documentation.
- Complete project planning and support activities.
- Act autonomously in the boundaries set by manager.
- Conduct a self assessment in any given situation.
- Become aware of own limitations and capabilities, ask for explanations, build knowledge.
- Become be a key player in own career development.
You will benefit from individualized attention as part of a small team, exposed to a variety of cutting edge technologies.
Experience: Required Experience/Skills:
- BS or MS degree in Computer Science, Computer Engineering, Applied Mathematics, Physics.
- 2 to 4 years of customer service and support experience.
- Strong C/C++/JAVA Programming Language experience.
- Strong UNIX / Linux Operating Systems experience.
- SQL/Database experience.
- Coding skills.
- Software and system design skills.
- Excellent documentation skills.
- Absolute passion for computing.
Preferred Experience/Skills:
- Oracle, Sybase, Shellscript, XML, ANT.
- An understanding of financial markets.
- Experience with all aspects of the development lifecycle.
- Software architecture knowledge and experience.
- Fluency in Spanish.
This is an excellent opportunity to join a winning team. Take your career to the next level and turn your interest into action. Apply Now! Or, send your WORD resume to . The only way to learn more is by taking the next step.
Genesis10 is a business and technology consulting company specializing in project management, business analysis, business transformation and large-scale systems infrastructure and application integration. Genesis10 services a variety of industries including banking and financial services, insurance, energy, manufacturing, healthcare, telecommunications and more. At Genesis10, we recognize that our consultants are our most powerful resource. Selecting only the most talented and experienced consultants provides our clients with the best the industry has to offer. We take pride in attracting the world's finest business and technology consultants.
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