IT Services Manager in White Plains NY in West Harrison, NY

IT Services Manager



Primary function of this role is to be a hands-on leader with broad skills and focus on adding value through the delivery of Information Technology solutions and proactively leading people to take responsibility for tasks ranging from solving a technical issue to consulting with management on potential future projects.



QUALIFICATIONS:



. Education must include a bachelors degree in Computer Science or IT related discipline with a minimum 10 years of work experience in progressively responsible roles.



. Minimum 7 years experience in management/supervisory/leadership responsibilities.



. Minimum 3 years in managing large IT technology projects.



. Outstanding customer service skills.



. Excellent written, verbal, and presentation communication skills.



. Ability to work and effectively communicate with executives, enterprise-wide and business unit management personnel, peers, and outside vendors.



. Strong analytical, problem resolution and organizational skills.



. Strong ability to manage and prioritize multiple, concurrent projects while meeting aggressive deadlines in a fast-paced environment, including ability to manage multiple project resources, with extensive project planning and execution skills.



. Ability to work independently as well as collaboratively with little supervision.



. Proven ability to build consensus, negotiate, motivate, and lead teams of IT professionals.



. Ability to make tangible productivity contributions through engineering, implementing, and operating of process and metrics initiatives.



. At least 8 years broad and in-depth enterprise-wide understanding of implementing and supporting information technologies, specifically with Intel, Microsoft technology (Windows NT/2000/2003/XP, Vista, Exchange 2000/2003).



. Experience in large 24x7 production IT operations.



. Technology based background with solid understanding of relevant technologies (MS Windows, Client/Server, LAN, WAN, Networking, Information Security, Monitoring Tools, Querying, and Reporting).
Experience: service, Intel, Microsoft, Windows NT, 2000, 2003, XP, Vista, Exchange 2000, Exchange 2003, MS Windows, Client/Server, LAN, WAN, Networking, Information Security, Monitoring Tools, Querying, Reporting,

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