Description Our client, one of the worlds largest financial services firms, is seeking a Fixed Application Support Specialist. Location: New York, NY Type of Position: Contract Department Information Trader Workstation is global high performance Real Time pricing, trade capture and risk viewing application for Bonds, CDS, Loans A predominately US based team that develops and support this system. It is written in Java server side with a C# GUI). Team StructureTeam of 2 based in London, 2 in US and 2 based in Bangalore, providing Bond/CDS/Loans pricing Team Function and responsibilitiesApplication support and on-going development for 40 Fixed Income traders in NYC. The main functions of the system are trade capture, pricing, STP and Real Time risk. Primarily support for each region is provided by the local support team but overlap does exist. The asset classes covered are bonds, swaps and CDS. Role specific responsibilitiesRole is for 1st/2nd line support. Role is approximately 10% enhancements, 70% investigations and service requests , 20% system maintenance The successful candidate would be working in a FRONT OFFICE Application support role for at least 1.5 years in IT looking for a move to a more dynamic environment. The knowledge gained within this team is invaluable within fixed income. Due to the nature of the markets the desks need to be supported from 7am to 7pm. This is covered on a shift basis. Weekend and Bank holiday support is often required - and is shared amongst the team. Deliverables: (Criteria/results by which success can be measured) Quick resolution of production problems and clear feedback to traders and business management. Ownership of problems Maintain a good relationship with the traders, keeping them informed of resolutions to problems, show them how to make best use of the systems Maintenance of production systems Documentation of new procedures Required Skills: Note: Looking for an ALL ROUNDER Personal Attributes and business knowledge are as important IF NOT MORE than Technical Skills Business knowledgeFixed Income Business Knowledge (Bonds, swaps, market conventions, accrued interest, price/yield relationships etc) and significant exposure to traders.CDS pricingRisk (CDS, Bonds, Loans) Technical knowledgeUnix Scripting SQL Excel-VBA skills Desired Skills: Working knowledge of BloombergJIRAITILJavaUser training Additional Skills: Self starterClear, concise, confident communication with traders, projects team and within the teamAbility to work under pressure and multi-task Building good working relationships with partnering IT teamsTakes ownership, pro-active individual with a keen interest to learn the businessKeen and enthusiasticThorough, structured approach
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