Only resumes attached in Word will be considered.cc Summary: Maintains, troubleshoots, and provides technical support for laptop and desktop computer users.Essential Duties and Responsibilities: Works with requestors of new equipment to determine application needs for new and existing users.Interfaces with tech support network administrators to have appropriate logins/passwords created to corporate applications and network resources. Prepares folders of individual logins for new users and assists other PC technicians in setting up and testing created logins. Must be prepared to contact remote users and other employees to determine the status of login creation and to retrieve necessary files from existing users. Processes special requests for computer users involving equipment ordering, hardware replacement/upgrades, software installation and moves from one internal location to another.
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