1. Manage and coordinate complex global and domestic Electronic Document Management projects to ensure comprehensive, timely and high-quality delivery.
2. Identify and engage all key stakeholders, contributors and business and technical resources that must participate in a projects and ensure that contributors are motivated to complete assigned tasks within the parameters of the project plan.
3. Create project plans using tools that facilitate task listing, assignments, tracking and modification to ensure business requirements are completely satisfied, on time and within budget.
4. Produce executive reports on assigned projects to keep management apprised of project status, major issues, scope changes, resource changes and milestone achievement.
5. Facilitate regular project meetings and follow up with team members as required to focus on business and operational issues or technical issues. Document, assign and monitor all projects issues to ensure clearance with minimal impact to project progress.
6. Participate in the development, implementation and ongoing maintenance of Technology Services project manager policies, procedures and best practices.
7. Provide regular feedback to management of project team performance.
8. Remain current on technical and professional developments affecting area of responsibility.
9. Ensure compliance monitoring is in place, including processes for management of operational risk, in accordance with HSBC and regulatory standards.
10. Complete other related duties as assigned. Support the Company’s Diversity programs. Experience: * A Bachelor?s degree or equivalent experience in computer science or related field.
* Minimum of five years experience in a combination of business systems development, general business, and project management.
* Project Management Institution (PMI) certification or equivalent preferred. Progress toward or interest in such certification required.
* The ability to work with minimal supervision; the ability to make decisions regarding assigned projects independently.
* Comfort level working with staff that includes the highest levels of management and flourishes when confronted with difficult, unstructured or complex situations.
* Background in computer science to ensure an understanding of the technical development process; the ability to discuss technical issues with both technicians and business users.
* The ability lead groups of individuals on a project basis; the ability to mediate project team conflicts; the capability to render quick, decisive actions as required by sudden crises over the course of the project; and excellent communication, presentation and organizational skills.
* A minimum of 1-3 years of project management experience in a web development environment utilizing JAVA, J2EE, Websphere, OO tools and techniques, UML, Rational Rose, MKS and MQ Series.
* General knowledge of network topologies, HTTP (S), security, VISA/Master Card processing, good understanding of multi-tier applications and DR concepts required.
* Experience with Electronic Document Management solutions (eStatements, letters, Agreements, contracts and EBPP) and electronic document delivery preferred.
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